Feb 6, 2024 · you can contact our support team via live chat on our webpage. You can also email us at support@shipt. com or call. You will also receive an invitation to an optional online course where you can learn more about using the shopper app. If you have any questions that aren’t answered, you can contact our. Shipt support is called x team experiencers and are based out of birmingham al, where shipt started.
Accessible through the shopper app, live chat is perfect for quick questions while you’re on the go. For less urgent inquiries or feedback, email is a suitable option. After confirming via phone call with member, i immediately contact shipt chat and explain the situation. After getting disconnected 3 times they finally understood what the issue was. Get in touch with our support team 24/7 via phone or live chat.